If you have a question, need assistance, or want to report an issue, please submit a ticket through our Customer Service Portal. If you already have a My Advance HE account you can use your credentials to log in to our Customer Service Portal by locating the Login button in the top-right corner of the customer service portal page. If you do not have My Advance HE credentials, you can still submit a support request via our customer service portal without signing in. Simply complete the form and provide your name and email address. Once your request has been submitted, a member of our support team will contact you.
Office Locations
York
Advance HE, IC 2.12, Innovation Centre, Innovation Way, York Science Park, York, YO10 5DG
London
Advance HE, First floor, Napier House, 24 High Holborn, London, WC1V 6AZ