2010 - Loughborough University

This case study describes an initiative undertaken at Loughborough University as part of the HEA Change Academy 2010.

The project started with the idea that we would focus on taking a “one stop shop” approach but during the residential we realised that our ideas were not properly encapsulated in this term and that our real agenda was about simplifying what we do with the aim being to improve the student experience and not just to offer better value for money.