As professionals we have explored theories and gained practical knowledge skills and understanding as we apply all that we have learned. Our oral and written language evolves from our experiences giving us the words to teach persuade argue and inform yet rarely do we learn how to target those actual words for maximum and accurate impact. This innovative and highly interactive workshop will offer insight into delegates’ own use of language together with simple yet effective positive and directional language techniques to bypass resistance enhance comprehension and maximise communication impact and effectiveness whatever the message.
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