This project seeks to explore some of the dynamics of change from traditional quality assurance to quality enhancement in the university sector focusing particularly but not exclusively on UK business schools.
It aims to investigate the extent to which individual school and department heads have the autonomy to develop quality management; to make recommendations that will help school and departmental heads to develop and implement their own strategies for transformative quality management; and to characterise the variation with size of school or department institutional size and structure extent of departmental autonomy and faculty complexity.