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Transformational strategy and change services

We work to ensure a world where higher education providers and systems are inclusive, agile and high-performing in all they do.

We know that today’s operating environment creates an unprecedented level of uncertainty for both organisations and individuals across the higher education landscape. Delivering strategic change in an inclusive and effective way for all communities—and building trust and confidence in HE— has never been more important. We work closely with our members and clients to understand the challenges faced and the opportunities presented to improve and enhance how things are done.

Find out more about how Advance HE is supporting institutions to be world-class providers by requesting our Strategic Consultancy, Governance and Insights brochure.

Request the brochure
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Why work with Advance HE?

By working with Advance HE we can support you to:

  • Develop country-wide systems and initiatives to drive excellence
  • Climb world rankings by improving key metrics
  • Design curricula and programmes which promote an inclusive student experience
  • Deliver against strategic goals
  • Understand and improve student and other key stakeholder perceptions
  • Understand your strengths and weaknesses
  • Develop your staff to be world-class practitioners
  • Increase your reach in the local and international economy.
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Solutions

Developing your strategies

We can support you to both develop and adapt a visionary strategy robust enough to withstand uncertainties in the external environment.
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Culture reviews

Using our Transforming Culture Cycle, we work with you to review your cultures and transform behaviours and values.
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Insights

Enhanced insights and analysis services to the sector and institutions to help identify strengths and challenges and the impetus for change.
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Sustainability and the UN SDGs

Supporting the higher education sector to promote and utilise the SDGs to drive institutional change across research and culture, curricula and civic responsibility.
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Transnational Education (TNE) and Internationalisation

Supporting higher education sectors across the globe to develop their Transnational Education (TNE), in partnership with institutions across borders and the development and quality of international education.
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Integrated Thinking and Reporting

A strategic approach to communicating how an organisation uses different resources (‘capitals’) to create value for its stakeholders beyond their financial inputs.
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Achieving Degree Awarding Powers

Providing support using specialist experts with experience of navigating and advising providers through the process.
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Tailored solutions

If you have a specific challenge you would like our support with, please complete the form below and a member of the team will be in touch.
Request a proposal
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Our experts

Working with us means drawing on the expertise of highly experienced colleagues who are active leaders in their fields with significant track records in supporting institutions to deliver their objectives. We also work with a vast group of highly experienced and skilled associates.

Victoria Holbrook

Assistant Director, Consulting, Governance and Insights
,
Advance HE
Victoria Holbrook
As Assistant Director, Consulting, Governance and Insight, Victoria leads the development of Advance HE’s consultancy and insight to meet the strategic change needs of members and clients in their rapidly evolving operating environments, including our sector-leading work supporting governance effectiveness, and student surveys.

Dr Colette Fletcher

Head of Governance & Consulting
,
Advance HE
Dr Colette Fletcher
Colette joined Advance HE in May 2023. As the Head of Governance & Consulting, she is now responsible for leading Advance HE’s existing governance advisory portfolio and developing the wider consultancy business. She is passionate about advising and supporting senior leaders in UK HE on governance and other critical issues and supporting the boards of higher education providers to be as effective as possible.

Charles Knight

Assistant Director, Knowledge & Innovation
,
Advance HE
Charles Knight
Charles is an academic leader with a proven track record of delivery in the areas of learning and teaching and enterprise. Prior to joining Advance HE, he was Associate Dean (Student Experience) at Salford Business School where he worked with colleagues to introduce a series of innovative practices including short technical qualifications, block teaching and an increased emphasis on the use of simulations and experimental learning. He was also involved in setting up a North-West Attainment Gap group bring together business schools.

Kim Ansell

Senior Consultant Governance and Leadership
,
Advance HE
Kim Ansell
She has worked across higher and professional education providing support to groups at all levels including senior leadership teams and Boards, to facilitate change, strategic thinking, planning and performance improvement. Kim has recently led the Advance HE membership themed month on the topic of Transforming Organisations from student to board. 

Fiona Lennoxsmith

Lead Consultant, Leadership, Organisational Development and Research
,
Advance HE
Fiona Lennoxsmith
Fiona Lennoxsmith is Lead Consultant, Leadership, Organisational Development and Research at Advance HE, where she leads a team of senior consultants to design and facilitate innovative leadership interventions, programmes and thought leadership for the Higher Education sector.

Dr Kay Hack (PFHEA)

Lead Consultant (Education)
,
Advance HE
Dr Kay Hack
Dr Kay Hack (PFHEA) is the Lead Consultant (Education) for Advance-HE. Her role includes developing, managing and promoting excellence in teaching and learning, both generally and within STEM disciplines. She delivers a range of services to the HE sector, including supporting strategic leadership and change in HEIs and building and maintaining strong relationships with the STEM community, PSRBs, government and other organisations and individuals.

Clare Pavitt

Lead Consultant, EDI
,
Advance HE
Clare Pavitt
With a career spanning central and local government, the voluntary sector, broadcasting, the police service and higher education, Clare has more than 30 years’ experience supporting organisations on their equality, diversity and inclusion journeys.

Dr Lindy-Ann Blaize Alfred

Lead Consultant, EDI
,
Advance HE
Dr Lindy-Ann Blaize Alfred
Dr Lindy-Ann Blaize Alfred is a Lead Consultant, EDI at Advance HE. A Senior Fellow, Lindy-Ann brings over three decades of experience in a range of education sectors both nationally and internationally.

Amanda Aldercotte

Head of Knowledge and Research
,
Advance HE
Amanda Aldercotte
Amanda has led Advance HE’s research team since November 2017 and over the course of the last three years has helped establish the team’s unique position as qualified researchers working within the realms of higher education and equality, diversity and inclusion.

Jonathan Neves

Head of Business Intelligence & Surveys
,
Advance HE
Jonathan-Neves
Jonathan joined Advance HE in 2015, bringing with him 16 years’ experience in customer insight and market research. Jonathan graduated from the University of Liverpool with a degree in Geography, and is a full member of the Market Research Society. Heading up the insights and student surveys portfolio at Advance HE, Jonathan is co-author of the Advance HE-HEPI Student Academic Experience Survey report, and is responsible for the overall strategy for the UK Engagement Survey as well as the Postgraduate Taught and Research Experience Surveys (PTES and PRES). Jonathan has also worked across the sector collaborating on the use of the UK Engagement Survey within Learning Gain pilots.
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Project Success Stories

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Useful resources and links

Equality in higher education: statistical reports

Every year, Advance HE’s Research team produces a series of statistical reports on equality for staff and students in UK higher education.

Student Academic Experience Survey 2023

The 2023 survey, which took place between 16 January and 16 March 2023, focuses on key issues such as value for money during a cost of living crisis and the lingering impact of the Covid-19 pandemic on student satisfaction.

Essential Frameworks for Student Success

Frameworks to identify synergies between key strategic priorities that all underpin teaching excellence and the aspiration to support student success in its broadest sense.

Leadership survey and framework

The project will generate a unique evidence base for leadership in higher education, highlight contextual variations across the sector and around the world and explore the impact of leadership development.

Equality Charters

Advance HE’s equality charters enable organisations to apply for an award recognising their commitment to, and progress on, equality and diversity.

Framework for Supporting Governing Body Effectiveness Reviews

The 2020 framework sets out the key factors for consideration of higher education governing body effectiveness, and offers tools (such as an e survey) to support providers when they are conducting their effectiveness reviews.

 

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